Abstract of city'super 2020 CSR performances

Promote customized services to provide valet cooking services

City'super, a subsidiary of FEDS, expanded the scope of its valet cooking services in 2020. In response to
the busy lifestyles of small families and unmarried professionals, it launched an all-Taiwan butcher shop
on the eve of the Mid-Autumn Festival to provide valet cured meats and customized butchering services.
Professional advice can be provided by the butchers and customized packaging gift boxes containing all
kinds of meat products were offered. At the same time, it also cooperated with the Canadian Beef Association and the Japanese Government Fisheries Promotion Unit (JFOODO) to launch high-quality meat products and fresh fish paired with vegetables from small farmers, allowing customers to buy good ingredients in a convenient one-stop shop, driving the sales of high-end meat, fresh and home barbecues. Sales have grown by 50% to 60% compared to the same period last September, showing that all kinds of valet services are indeed part of the trend of meeting customer needs.