FET Wins Gold Award at the Taiwan Customer Service Center Evaluation

FET Telecom has been awarded the Gold Award at the Taiwan Customer Service Center Evaluation, becoming the only telecommunications retail chain to win the gold award three times. (Photo Credit: FET)

This accolade recognizes FET’s long-standing commitment to a customer-first service culture, integrating AI technology, Voice of Customer (VOC) management, and diverse, user-friendly services. By achieving the perfect balance of “intelligence + warmth,” FET demonstrates its leading capabilities in AI-driven smart services and human-centered care.